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Last Post 6/15/2012 2:33:34 PM By Brian Rogge. 6 replies.
6/15/2012 9:09:36 AM
lukezy
Posts: 2110
Joined: 6/12/2007
Location:WA, US
setup issues
This looks like a great product.  Have been trying to install V3 to demo to a client.  Then sell them on upgrading to a paid version that is more robust.  Unfortunately, due to issues with loading SQL Server Express with all of the features from the link provided in the setup I am unable to get the app installed. 
 
1.  Running the link installs the base version of SQL Server Express but a message is received that SP1 must be run.
 
2.  SP1 does not have the Express features
 
3.  Ignoring the message allows the program to install but it fails on installing full text search due to an .msi issue apparently.
 
Granted, the SQL Server issues are a Microsoft problem however it wold seem that a set of instructions that worked through all of the issues would be helpful in promotoing the product.  I've spent 3 days trying to work through the issues.  It may be time to find a different app for the client to use.
DotShoppingCart Staff
6/15/2012 9:36:16 AM
lukezy
Posts: 2110
Joined: 6/12/2007
Location:WA, US
Re: setup issues
We have updated the SQL express link in the installation guide. Let me know if you have further question.
DotShoppingCart Staff
6/15/2012 12:45:42 PM
Brian Rogge
Posts: 7
Joined: 6/11/2012
Re: setup issues
Thanks.  That install link worked great!
 
Now when I run the install in command line (the software doesn't appear to be in the web platform installer listing any more) I get this error:
 
"SQL Native Client is not installed correctly.  To correct this run SQL Server Setup."
 
6/15/2012 12:55:58 PM
lukezy
Posts: 2110
Joined: 6/12/2007
Location:WA, US
Re: setup issues
Which command is it? InstDSC.exe? 
DotShoppingCart Staff
6/15/2012 1:01:08 PM
Brian Rogge
Posts: 7
Joined: 6/11/2012
Re: setup issues
Yes
 
InstDSC.exe COMPUTER-PC\SQLEXPRESS wholecell_test1 [smtp.mail.yahoo.com] [myemail@yahoo.com]
6/15/2012 2:02:18 PM
lukezy
Posts: 2110
Joined: 6/12/2007
Location:WA, US
Re: setup issues
It seems like SQL Express install issue. Please search internet for that specific error message.
DotShoppingCart Staff
6/15/2012 2:33:34 PM
Brian Rogge
Posts: 7
Joined: 6/11/2012
Re: setup issues
For some reason the sql native client didn't install when the other features were installed. 
 
I was able to download and install it from here (sp1 version):
 
http://www.microsoft.com/en-us/download/details.aspx?id=26728
 
I reran the intdsc install and it appeared to work fine.
 
Thanks for your help!